Terms of Service

These Terms of Service ("Terms") govern your access to and use of the DayFlo service, website, and any related products offered by DadosaPrimeLLC ("DayFlo," "we," "our," or "us"). By creating an account or using the DayFlo service, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the service.

1. The Service

DayFlo is an AI-powered schedule management service. You are assigned a personal email address at getdayflo.com. When you forward emails to that address, our AI parses them to extract dates, times, and event information, adds those events to your calendar, and sends you SMS reminders via Twilio. You may also interact with DayFlo via SMS text commands sent to our shared service number.

2. Eligibility

You must be at least 13 years of age to use DayFlo. By using the service, you represent that you meet this requirement. If you are under 18, you represent that you have parental or legal guardian permission to use the service.

3. Account Registration

To use DayFlo, you must create an account with a valid email address and phone number capable of receiving SMS messages. You are responsible for:

• Providing accurate and current information
• Maintaining the security of your account credentials
• All activity that occurs under your account
• Notifying us immediately if you suspect unauthorized access

4. Plans and Member Limits

DayFlo offers the following monthly subscription plans:

• Personal ($4.99/month) — 1 user
• Personal Hero ($3.99/month) — 1 user, requires Hero verification
• Family ($9.99/month) — up to 10 members
• Family Hero ($8.99/month) — up to 10 members, requires Hero verification
• Teams ($39.99/month) — up to 20 team members

Member limits are enforced on an honor basis. We reserve the right to require an upgrade if account usage exceeds plan limits in a way that materially affects service costs.

5. Subscription and Billing

DayFlo subscriptions are billed monthly through our payment processor, Paddle. By subscribing, you authorize Paddle to charge your payment method on a recurring monthly basis.

• Free Trial: New accounts receive a 14-day free trial. No payment information is required to start. If you add payment information and do not cancel before the trial ends, you will be charged for your selected plan.
• Billing Cycle: Subscriptions renew automatically on the same date each month.
• Price Changes: We will provide at least 30 days' advance notice of any price changes via email.
• Hero Discounts: Discounted rates for qualifying individuals (military, veterans, military spouses, law enforcement, firefighters, paramedics/EMTs, and teachers) require identity verification via email to verify@getdayflo.com within 30 days of signup.

6. Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period — you retain access through that date. We do not offer prorated refunds for partial billing periods except as described in our Refund Policy.

7. Acceptable Use

You agree not to use DayFlo to:

• Forward spam, phishing, or malicious emails to your DayFlo address
• Attempt to overload or disrupt the service
• Use the service for any unlawful purpose
• Attempt to reverse-engineer or extract proprietary AI models or algorithms
• Resell or sublicense access to the service without written permission
• Create multiple accounts to circumvent usage limits or pricing

8. Email Processing

When you forward emails to your DayFlo address, you grant DayFlo permission to process, analyze, and store the content of those emails for the purpose of providing the service. We use AI (the Claude API by Anthropic) to parse email content and extract scheduling information.

You are responsible for the emails you forward. Do not forward emails containing highly sensitive personal information (medical records, social security numbers, financial account details) beyond what is necessary for scheduling purposes.

9. SMS Communications

By providing your phone number and using DayFlo, you consent to receive SMS messages from DayFlo, including reminders, confirmations, and service alerts. All DayFlo SMS messages are sent from and received at our shared service number. Standard message and data rates from your carrier may apply. You may opt out of SMS reminders at any time by replying STOP to any DayFlo message. Opting out of SMS will disable reminder functionality.

10. Intellectual Property

The DayFlo service, website, software, and all associated intellectual property are owned by DadosaPrimeLLC. You retain ownership of the content you forward to DayFlo. You grant DayFlo a limited license to process that content solely to provide the service.

11. Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Service Availability

We aim for high availability but do not guarantee uninterrupted service. DayFlo is provided "as is" without warranty of any kind. We are not liable for missed reminders, lost events, or any consequences resulting from service interruptions.

13. Limitation of Liability

To the maximum extent permitted by law, DadosaPrimeLLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost revenue, missed appointments, or data loss. Our total liability to you for any claim arising from use of the service shall not exceed the amount you paid us in the 3 months preceding the claim.

14. Indemnification

You agree to indemnify and hold harmless DadosaPrimeLLC and its officers, employees, and agents from any claims, losses, or damages (including legal fees) arising from your use of the service, your violation of these Terms, or your violation of any rights of a third party.

15. Termination

We may suspend or terminate your account if you violate these Terms, if required by law, or for any other reason with reasonable notice. Upon termination, your access ends and your data is retained per our Privacy Policy retention schedule.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email and update the "Last updated" date above. Continued use of the service after changes take effect constitutes acceptance of the revised Terms.

17. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Hillsborough County, Florida.

18. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and DadosaPrimeLLC regarding the DayFlo service.